Data Breach Update – Commencement of individual notifications

 

We will soon be commencing the process of direct communications with individuals impacted by the February cyber-attack and data breach.

 

The extraction and analysis of data that was released on the dark web has taken a very significant effort working with external specialists. We have now completed the work of identifying and prioritising this personal data.

 

Most recently, this work has concentrated on collating contact details for any individuals affected. A process and IT solution for issuing notifications to affected individuals is being finalised and we expect communications with individuals to commence before the end of December 2023, on a priority basis.

 

We continue to liaise with the Data Protection Commissioner’s Office in relation to our compliance and data subject notification obligations in this regard and more generally.

 

In addition, from the outset we have had a expert service engaged in the monitoring of the dark and surface (normal) web and any attempts to access or further disseminate the data. We are now conducting that monitoring using an internal system which complies with industry standards.